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What We Do - Publications

Over the years, HEDNA’s working groups have both collected and developed a variety of resources to aid industry professionals in addressing key issues. The working group white papers are available for download using the links below.

Additionally, HEDNA offers members tools for their ongoing professional development, including conference materials and standards resources. Members can access the complete library of publications on the Members Only Site.

HEDNA White Papers 

The Ultimate Guide to a Payments Business Case
Payments Working Group, July 2019

Content Best Practices, Part 2
Content Working Group, May 2019

Investing in Hotel Analytics
Hotel Analytics Working Group, April 2019

Content Best Practices, Part 1
Content Working Group, February 2019

Hotel Descriptive Content
Content Working Group, March 2018

Hotel Distribution Data Management and Analysis
Hotel Analytics Working Group, March 2018

Payments Trends and Future Best Practices in the Hotel Sector
Global Hospitality Payment Working Group, June 2017

Mobility, Distribution and Customer Friction
Mobile Working Group, June 2017

HEDNA Webinar Recordings

Third Party Commissions Webinar and Presentation 

December 2017

B2B Payments Webinar and Presentation 
October 2017

Guest-Centric Webinar and Presentation 
September 2017

HEDNA (Hotel Electronic Distribution Network Association)
1000 Westgate Dr, Suite 252, Saint Paul, MN 55114
T: +1 651 290 6291   F: +1 651 290 2266   E:

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