Connectivity Working Group: Charter

If you would like to join the Connectivity Working Group, please fill out the form found at the bottom of your screen.

WORKING GROUP NAME

Connectivity Working Group

WORKING GROUP CO-CHAIRS

Jodi Gibson, DerbySoft
Scott LoRusso, IHG
Kyle Moore, RateGain

HEDNA BOARD LIAISON

Lew Harasymiw

VISION STATEMENT

Shopping and selling connectivity addresses the needs of today for hotel distribution and the complexity required for identifying, recognizing, personalizing, packaging, offering, and selling traveler or persona-specific offers in real time.

MISSION STATEMENT

The working group will outline the shopping and buying models, system requirements, and necessary technology for hotel distribution, enabling the continue evolution from today’s approaches to those that are likely to emerge as the industry evolves to ever-increasing personalization. It will outline the likely steps that the industry will take toward that future state, coupled with the technological approach for enabling that evolution.

IDENTIFIED BUSINESS PROBLEMS

Hotels and retailers want to be able to tailor offers to the specific needs and expectations of their traveler customers, and current shopping and selling models are not designed to support traveler-specific shopping and buying

GROUP OBJECTIVES

The Connectivity Working Group will also focus on the enablement of personalization, also referred to as NDC for hotels, attribute-based selling, among other things. Through this effort, the working group will work to outline the technical framework that the industry can collectively utilize to support the objectives of real-time personalization. To do this, they have to be able to know who is shopping, know what that specific traveler or traveler persona want or are likely to want. They need to be able to receive information about the shopper and transmit offers specific to that traveler.

MEETING PLANS

  • Monthly leadership calls
  • Monthly conference calls
  • Workgroup may break up into smaller sub-groups with more frequent calls as defined by the group

WORKING GROUP COMPOSITION

Required Particpants:

  • Hoteliers (IHG, Hilton, Marriott, Accor, Caesars)
  • GDSs (Sabre, Amadeus)
  • OTAs (Booking, Expedia)
  • CRSs (Sabre Hospitality Solutions, Amadeus Hospitality Solutions, TravelClick)
  • Distribution Intermediaries (DHISCO, DerbySoft, Shiji)
  • Industry Standards Organizations (HTNG, OpenTravel)

Desirable Participants:

  • Wholesalers (Hotelbeds)
  • Revenue Management Systems (IDeaS)

Download the full Connectivity Working Group Charter. If you would like to join the Connectivity Working Group, please fill out the form below:

HEDNA (Hotel Electronic Distribution Network Association)
1000 Westgate Dr, Suite 252, Saint Paul, MN 55114
T: +1 651 290 6291   F: +1 651 290 2266   E: info@hedna.org

Copyright © 2019. HEDNA. All rights reserved