What We Do - Working Groups

Key to HEDNA’s mission, member-led Working Groups explore and shape the hotel electronic distribution industry. Members identify critical areas in need of consideration and form groups to focus on specific projects. Active throughout the year, they generate invaluable resources and conduct meetings at HEDNA's annual conferences.

 

Members are encouraged to make a difference by participating. Visit the Members Only Site to get involved in the Working Group communities online.

Payment Technologies

The Payment Technologies Forum and its associated Working Groups address payment-related issues within the industry and identifies the need for standards in the areas of interfaces, databases, regulations and privacy. It aims to drive implementation of such standards in cooperation with distribution channels, banks, card schemes and payment technology providers and to promote the adoption of approved standards/guidelines by members.

 

Content

The Content Working Group is taking on the challenges of content distribution, interoperability between hotel systems and distributors, and the lack of consistency of data used in search, shopping, and content transactions. The group is committed to identifying and improving the challenges in creating, managing, and distributing content across diverse channels.

  

China

The China Working Group is comprised of representatives from China-based HEDNA member companies. The group is tasked with fostering additional growth in China and developing region-specific events.

 

Mobile

The Mobile Working Group explores mobile technology’s value and helps to solve barriers to mobile entry in the hospitality industry. The group evaluates mobile’s role in customer acquisition and forecasting as well as how mobile can lead to a better understanding of the guest.

HEDNA (Hotel Electronic Distribution Network Association)
National Press Building, Suite 750, 529 14th St, NW, Washington, DC 20045
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