| No. |
OpenDate |
Description |
Resolution |
Assigned To |
Target Date |
| 1 |
|
Committee Mission
Reviewed the Committee Mission and reorganization of HEDNA committees
Training and education, versus a resource center. Goal is to be a true steering committee for HSA/HEDNA U,
and future educational programs.
|
|
N/A |
N/A |
| 2 |
|
Intro Guide |
|
|
|
| |
|
Revisions |
Judy Burns to do initial revisions |
Judy/ Tammy |
Mar. 31, 2002 |
| |
|
Current cost:
$49 for members
$69 for non-members
|
Should only charge to cover costs, not as a revenue generating item |
Tammy/BOD |
Feb. 28, 2002 |
| |
|
Why do we charge for it? Can we make it available in other ways (i.e. electronically via the "e-Learning" module), that may be less cost prohibitive. |
HSA to provide costing to Committee for hard copies |
HSA |
Jan. 31, 2002 |
| |
|
Can it be available in other languages? |
HSA to do a proposal for how to make the training and guides available in other languages |
HSA |
Mar. 31, 2002 |
| 3 |
|
GDS Trainers Guide |
To be reviewed annually by respective GDS reps for revisions, then forwarded to Ellen Gallant for posting on Web site |
Denise |
Jan. 31, 2002 |
| 4 |
|
HEDNA Web Site |
Using threaded discussion capabilities to respond and inform. |
Michael Denise |
Ongoing |
| 5 |
|
HEDNA U |
|
|
|
| |
|
Program was last revised in August 2001 |
| |
|
Participant feedback is that the overall program content is very good |
| |
|
Feedback also shows that the greatest value is from Day Two of the workshop, but still find Day One useful and necessary |
| |
|
2001 Profit from public venue "road show" workshops (non-HEDNA conferences and not Singapore): $13,051 |
| |
|
To date: 17 cities, with an average of 15 participants per workshop (low of 5, high of 35) |
| |
|
Trained-to-date (Nov '01): 288
Expected by year-end: 358 |
| |
|
Marketing initiatives are driven by HSA. Other opportunities with HITEC, EyeForTravel, and HSMAI in 2002. |
| |
|
Possible to have a presence at other conferences/shows to help get the word out? |
| |
|
Q1/Q2 2002 will do Atlanta, Houston, New York, Phoenix, Chicago, L.A. Q2-Q4 2002 roll out in ASPAC and Latin America (Singapore, Hong Kong, Tokyo, Mexico City, Buenos Aires, Rio). |
| |
|
Caribbean location is in the works with CHA and CTO |
| |
|
Working with specific hotel companies to do a workshop for them.can only be done if the company is a HEDNA member since HEDNA owns the rights/content of the workshop. |
| |
|
Attendees can get credits towards various certifications |
Need to promote the ability to get credits, included in all material. |
HSA |
Mar. 31, 2002 |
| |
|
Should we offer volume discounts to hotel companies, if they send X number of participants to a given workshop? |
Determine discount pricing, if any |
Tammy BOD |
Feb. 28, 2002 |
| 6 |
|
E-Learning On-line Learning Center in Q2 or Q3 2002.
Link: http://hedna.hsa.com
Working model is on this site for us to review.Currently it is just from the training guide, but will be more of a complete learning center with more information in the future.
There are hyper-links, graphs, charts, audio, supplemental information, help screens, etc. throughout.
Updates to the program content should go to HSA.
Can create an orientation to the workshop/course. Can also have a net forum or web-cast.
Has a resource library included as well.
|
|
HSA |
May 31, 2002 |
